FAQs

FAQs for Company

Q: How is OPECARS brand?

-OPECARS is top 3 brand kids ride on car of China, has:

-10 years: kids ride on car manufacturer experience

-15000 square meters factory

-1-year warranty

Q: What certifications do you have?

-CE,ASTM F963,EN71-1-2-3,EN62115 etc,. 100%quality checked before each of shipment

Q: What OPECARS products warranty?

-Battery: 9 months after delivery

-Ride-on car: 1 Year

Q: What are your payments methods?

-Accept Payment via T/T(Bank transfer), Western Union, Money Gram;

-Accept L/C at sight(Bulk order)

Q: How long is your production time?

-7 working days for sample order.

-Around 35 days for bulk order.

Q: What is the shipping way?

20-40 days by sea to your nearest seaport

4-7 days by air to your nearest airport

5-7 days by express to your doorstep

FAQs for products

Q: What are your terms of packing?

-Generally, we pack our goods in neutral white boxes or brown cartons.

Q: What are your terms of delivery?

-We can offer EXW, FOB, CFR, CIF, DDU.

Q: What is your sample policy?

-We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and  the courier cost.

Q: How does the remote control work?

The remote is for the parents to control the car for smaller kiddies. If the kiddie cannot steer, then simply use the remote to control. When he/she is old enough to steer, then you can turn the car to manual and they enjoy full control.

 Q: How long do the batteries last?

All ride on electric battery operated cars last around 45min -1 hour on a charge. This depends to the weight, incline and riding terrain

Q:  Whats the difference between 12V and 6V?

The 12V motor systems are more powerful and will last longer in ride time. We recommend the 12V ride on cars as they also generally have a twin motor system. So both back wheels of the ride on car are powered and you get more torque. 6V cars are good start up cars but will NOT go on grass. The older kids (3-6years) would need 12V, which would make their ride more enjoyable and they won’t grow out of it quickly

Q: Can I mix different models in one container?

-Thanks for your support and we are welcome to mix different item in one container for you.